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Not eligible for "Customer List"/ "Customer Match" in Google AdWords

#1

What would you recommend until we can meet Google’s requirements to upload a buyer’s list? Perhaps custom targetting, website visitors remarketing, etc.

They currently require things like an active AdWords account for 90 days with at least $50,000 spent. (Full Policy here: https://support.google.com/adspolicy/answer/6299717?hl=en)

Any input is appreciated.

Thanks!

3 Likes

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#2

Interesting. Thats a new change, Ill look into this.

You’ll want to target the following In-Market Audiences for Youtube traffic.

Business Services > Advertising & Marketing Services > SEO & SEM Services
Business Services > Business Technology > Web Services Domain Registration
Business Services > Payment Processing & Merchant Services

These categories work extremely well, and are super tried-and-true.

Best,
JC

9 Likes

#3

Ran into the same problem here. Not sure about your instructions about a go around. Can you explain a bit more?

0 Likes

#4

I go over how to target other audiences in this video here, https://members.imjetset.com/lesson/week-2-understanding-the-system/google-display-ads-setup/

Step 1: Click the campaign you want to edit. Click the ad group you want to edit.

Step 2: Select ‘Audiences’. Then select the selection that includes ‘In-market’ (see below)
**

**

Step 3: Select in-market audiences
image

Step 4: Select SEO & SEM Services
image

…Select We Services Domain Registration
image

…Select Payment Processing & Merchant Services

Step 5: Click Save.

Done!

Also, bonus points if you test out ‘Life Events’ related audiences. Ive seen those work extremely well, and I just now see that they added more of them.

Let me know if that helps? I will be going through everything later this month and updating a few videos here and there once I get enough feedback on what needs to be changed.

JC

17 Likes

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#5

FIYAHHH!!! Going to test this out. Appreciate you taking the time to give a thorough response.

Much love

2 Likes

Cannot Use Buyers List Until I Spend $50k
#6

HI @John_Crestani.

Thanks for the tip.

This is very helpful in which I applied right away for Google Ad SEARCH type of campaign.

Is it advisable to do the same for the Google Ad DISPLAY type campaign as well?

0 Likes

#7

I got the same error. It didn’t give a dollar amt to be spent, only I wasn’t eligible. Which campaign am I supposed to be adding this to Display or Search?

Vic Welth

1 Like

#8

I went through your explaining and get it done. Instead of browse I search for every item you high lighted. Hahahaha I even put events in as well. Thank you. Do I have to put it in once for both campaigns or does it comply to both?

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#9

Sorry for the grammar. Do I have to put it in for every campaign?

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#10

Thanks John. Just added to the display ad group.

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#11

Very helpful thanks ValerieV

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#12

I got the same error. Yet another roadblock.

1 Like

#13

Hi @richjake2

Use the In-Market targeting as per JC on his comment above.

Good Luck.

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#14

I am having problem on uploading the buyers list, I too get message “Your account is currently not eligible to use Customer Match Please refer to Customer Match policies. Learn more”. I followed the above steps successfully, but then after these steps, it is not telling how to upload buyers list. I still cannot upload the buyers list even after I follow these steps. Please advise what should I do.

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#15

Hi,
I had the same issues, I just kept on trying and finally I was able to upload the list and make a lookalike audience.
Claude

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#16

Hi @smartgoal & @claudeba56.

Please follow instruction of John on his comment which can be seen on top as well.

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#17

I have added the audiences as well hoping I will finally get some results.

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#18

Hi John,

Thanks for help us. Very powerful alternative methods.

1 Like

#19

Got it, JC!

Thank you for the solutions and options to solve the issue. I have followed the method right away and will see results.

Thank you
SS

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closed #20
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